With the beautiful snowy weather in Suncadia, Aaron and Kyle quite a job getting into the NOC every day.

Hey Suncadia DirecTV Customers!

Here are some tips for understanding your DirecTV billing:

• You will receive TWO invoices each month. Atlas Networks will bill you for your monthly service charge ($69.95), but DirecTV requires that they bill each month Leased Receiver Fees ($5.00 per receiver + tax) and any additional programming you may purchase (e.g. Pay-Per-View).

You will receive your Atlas bill via e-mail which will look something like this:

From DirecTV you will receive an invoice in the mail, sent to the billing address you provided in your order (NOT your Suncadia address unless you are a full-time resident). It will include receiver lease fees and any additional programming purchased, and will look similar to this:

* Atlas pays the monthly receiver fee for the first TV receiver in each home. To estimate your total monthly bill, add the number of receivers in your home, subtract one, and multiply by $5.41.

NOTE: Both of these accounts can be managed online and set up for automatic payment at the following web addresses:

Atlas Networks: http://suncadianet.com/billing-portal
DirecTV: https://www.directv.com/DTVAPP/login/login.jsp

If you have any questions, feel free to contact our billing department at 206.577.3078 x 4.

Ecobee, our preferred smart thermostat manufacturer, has just released a new iPhone and iPod touch applications for the Ecobee smart thermostat. The new application, which is free of charge, further distinguishes the Ecobee smart thermostat from other programmable thermostats on the market.Ecobee smart thermostat owners can now use an iPhone or iPod touch to remotely adjust the thermostat’s temperature, schedule or update a vacation event, change the system and or fan operating settings, and receive alerts. This application converts the screen of the device to a clone of the Ecobee smart thermostat interface. Users can adjust their homes’ climate control settings at anytime from anywhere to ensure their home comfort.

“We view the iPhone and iPod touch applications for the Ecobee smart thermostat as yet another step down the path of ‘green made easy,’” said Ryan Maloney, CEO of Atlas Networks. He added while thumbing the Ecobee application on a borrowed iPhone 4G, “This technology makes it even easier for our customers to conserve energy without sacrificing comfort.”

Please submit a Smart Thermostat Questionnaire for more information about ecobee smart thermostats and the iPhone and iPod touch applications.

Aaron Robin joins Atlas Networks as the new Junior Technician in Suncadia. He brings six years of experience as an Information Systems Technician in the United States Navy. Aaron lived in Hawaii and on the USS MOMSEN at the Everett Naval Station during his time of service. While there he performed administration and maintenance on computer systems onboard naval vessels and land-based sites. Initially working at a computer help desk, he provided excellent customer service and became an expert at troubleshooting. Aaron moved on to be trained in software administration, hardware maintenance and eventually worked as the Communications Supervisor in charge of five radio connections over HF, VHF and UHF.

“Aaron stood out from the rest of the candidates for this position,” comments Ryan Maloney, CEO of Atlas Networks. “His background in technology and service aligns with Atlas Networks commitment to providing top quality customer service, ensuring that each Suncadia and Tumble Creek resident is connected through phone, internet and TV programming.” Aaron will be able to put his skills to use in Suncadia where he will assist Kyle in home installations, homeowner support, and managing the physical fiber plant. Aaron will also be working weekends – expanding our ability to provide services and support.

If you see the Atlas Networks van wave and say “Hi” to our newest teammate Aaron!

Atlas Networks Water Detection System with Owner Notification By Email, Console and Web Portal!

Get advance notice of potentially hazardous water leaks with a system that alerts you when leaking water is detected. The WaterBug Leak Detection System combined with the Ecobee smart thermostat will display a warning on the Ecobee smart thermostat console, email you, email Atlas Networks (or someone else) as well as display a warning on the web portal interface of potential damaging water intrusion in your home or business. Up to six locations within the home or business can be monitored (requires cabling to each sensor).  The sensor will not alarm due to condensation or high humidity. An optional under-carpet sensor may be placed under carpet or raised flooring to detect the first appearance of leaking water. Optionally, the WaterBug Leak Detection System can be configured to provide a standalone solution (without the Ecobee smart thermostat) offering an alarm bell or signal light when leaking water is detected.

Atlas Networks now has demonstration home with the Ecobee smart thermostat and the WaterBug Leak Detection System successful up and running.

Please contact Atlas Networks today for more information and peace of mind.

Dear Suncadia, Tumble Creek, and Nelson Preserve Owners,

DirecTV and Showtime have notified us that the Showtime channels will be free to watch starting today and continuing through Sunday the 28th. Enjoy!

Dear Suncadia, Tumble Creek, and Nelson Preserve Owners,

We're excited to announce that the long awaited smart thermostat and environmental monitoring systems are in trial testing now at full functionality. New homes installed with, or existing homes that retrofit this thermostat system can be seamlessly controlled from home thermostat, web portal or the iPhone application. Optional email notifications can be sent alerting homeowners of trouble conditions, e.g. flood/water sensor.

Dear Suncadia, Tumble Creek, and Nelson Preserve Owners,

Our team focused on the environmental monitoring and temperature control systems for Suncadia homes has begun an extensive study on Internet enabled smart thermostats that will allow you to monitor and manage your homes comfort from anywhere at any time using a secure and personalized web portal including an iPhone app.  Unique features will automate energy conservation to help you conserve energy, save money and reduce the environmental impacts. Atlas Networks plans on a demonstration home in the month of March 2010 with deployment and installations later in the year. More news coming soon!

Dear Suncadia, Tumble Creek, and Nelson Preserve Owners,

Just a brief update to announce we have the first home connected in Nelson Preserve!

Dear Suncadia and Tumble Creek Owners,

We hope you are all enjoying December and are making the most of the upcoming holidays. A few pieces of news and updates to share with you all.

Home Owners Social Last Friday
It was great to see many of you last Friday evening at the social at the Lodge. I had the pleasure of meeting some new faces as well as seeing many of you who I've gotten to know this year.

Television Installs
Television installs have been going very smoothly at the homes that have been connected to the platform. We have had very few technical challenges and the system is performing as expected.

DirecTV's set top box distributor has been a little slow getting us new set top boxes. However, it appears the log jam is broken and we're expecting another batch to ship tomorrow (Thursday) and arrive mid next week. At present, we are still limiting homes to a maximum of 3 High Definition Set Top Boxes but expect to be able to start increasing this number late this month. Now that we have a growing number of television customers on the network we can begin our technical analysis for resolution on the 3 HD limit.

Nelson Preserve Fiber Installation
We have an exciting challenge ahead of us this December. The first home in the Nelson Preserve has been completed and is ready for service. There are currently no fiber optic cables installed out to this section of Suncadia. Atlas will begin pulling 1.3 miles of cabling below ground on December 28th. Snow, ice nor sleet will keep us from our goal of servicing this home (we hope)! Any owners good with a snow shovel, ice axe, or pulling fiber optic cabling are welcome to join the work party! 

Alarm Monitoring
Alarm Monitoring services will be complete and ready next week. We are testing our first home this coming weekend. Mr. Mattison has graciously offered his home to be our first live test. We will post the full details of the offering on our website late this week. However, rates are as follows:
Monthly Agreement: $19.95 per month
Annual Agreement: $14.95 per month
Triple Play Customers: $13.95 per month

Home Environment Monitoring
Home temperature and environment monitoring, web and security camera installations, and other similar services will also be available towards the end of December. We are working hard to complete these services and will be posting more details in the coming weeks.