Suspend Internet Service Request
Request Internet Service Vacation Suspension.

Television and Telephone services cannot be suspended.
First Name (*)
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Last Name (*)
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Email Address
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Your Contact Telephone #
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Suncadia Street Address
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What month do you want to start the temporary suspension? Suspension occurs on the 1st day of the month.
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What month do you want to resume service? Service resumes on the 1st day of the month.
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Additional Information
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SUSPENSION OF INTERNET SERVICE: Customers may suspend Internet service under the following guidelines:
(a) Customer agrees to pay a $10 monthly 'Ready to Serve' fee that supports the cost of maintaining equipment and service in a "ready" mode which minimizes reconnect time and cost;
(b) Customer agrees not to suspend service for more than 5 consecutive months in any 12 month period;
(c) Customer may not initiate a suspension of service more than once in a calendar year;
(d) Customer agrees to be on automatic credit card payments for all services and it is Customer's responsibility to login and setup their credit card or contact Atlas with credit card information;
(e) Customer agrees to notify Atlas before the 15th of the month to affect service billing for the upcoming month, any requests received after the 15th of the month will affect the 2nd month forward;
(f) service suspension and reactivation is an automated remote process in Atlas systems, if upon service reactivation the service does not return to a functional state automatically the Customer agrees to pay a $50 Customer site visit fee to restore service if the problem is with Atlas or Customer's equipment.
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